About us

The intangible activities we provide to customers related to goods have characteristics such as intangibility and indivisibility, and include three basic forms: pre-sale, in-sale and after-sale services. As an industry characteristic of "high contact" with customers, this service runs through the entire retail operation process and is regarded as a basic function of retail activities, directly affecting the maintenance of customer relationships and corporate profits.

Its core content includes comprehensive services and human-oriented services, involving elements such as product accessibility and convenience, and achieving customer value enhancement through hardware facilities and service personnel. Modern retail services focus on digital empowerment and supply chain collaborative optimization, promoting the deep integration of physical retail and the digital economy. Through data analysis, they precisely match consumer demands and expand diversified consumption scenarios.